www.malltera.com or Malltera LLC does not set refund on behalf of the Vendors. The Vendor shall be responsible for communicating its refund policy to the Customers and to issue refund as per refund policy and in accordance with applicable laws. All issues related to refund shall always be between the Customer and the Vendor. We (www.malltera.com) are not liable for any refund-related claims in connection with Vendor and Vendor hereby agrees to indemnify, defend and hold harmless the Website in connection therewith.
In a determination to accomplish customer satisfaction, if there is refund or any other issue, you can contact us for any other question through our email.
We take our customers feedback very seriously and use it to constantly improve our products and quality of service.
HOW CAN I CLAIM MY REFUND?
Our refund policies are simple. You can claim refund by:
Going to the Vendor / Seller Store page and contact the store directly via Email, Phone or submitting an Inquiry on the store page using the website.
If the product was sold and fulfilled by MALLTERA LLC itself, you can contact us by sending us an email to return@malltera.com or by contacting us using the form on malltera.com/help.
METHODS OF PAYMENT AND REFUND?
When returning an item how you paid for your item will determine how your refund is processed.
Credit / Debit Card – Your refund will go back to the same card you purchased on.
PayPal – This will be debited into your PayPal account straight away.
REFUND CYCLE
Complete refund process normally takes about 10-15 working days from the date of confirmation of refund. No credit until product has arrived.
UNETHICAL ORDER & CANCELLATION POLICY
In case of any product purchase is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be cancelled whatsoever and https://malltera.com will not be liable to pay any refund to you in all such cases.
